Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Extra charged for no reason | News #68106

Airtel
Extra charged for no reason

My Name is Ashiesh aryan, airtel mobile service user. I've been using airtel services for almost more than 8 years now. I'm in Delhi & I use my airtel network for most of my business purposes & official calls.

But I'm afraid to recharge my prepaid card for more than Rs. 50, because whenever I recharge, mu balance is deducted for one or the other services, though I never activate any service apart from incoming & outgoing.

I've called the Customer Care a number of times, but THE CUSTOMER CARE SERVICE OF AIRTEL IS PATHETIC, ESPECIALLY THAT OF DELHI. I'm frustrated the kind of representative they hire. Let alone English language, they dont even know correct hindi. Anju, Vaibhav & their supervisor are the one whom I had a word with.

Airtel has refunded my money earlier, but I cant keep them calling to refund my money & explain them the whole stuff again n again. Its is a chargable call to the Airtel CC, but ITS NOT WORTH AT ALL.

I'm fed up with the CC service of Airtel.


Company: Airtel

Country: India   State: Delhi

Category: Telecommunications

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