Kacha Samir Shashikant
G.S.R.T.C., Central office
Ahemedabad
Dt. - 08.10.2010
To
Nodal Officer
Bharti Airtel Ltd.
Aravli croscent, 1,
Nelson Manclela road,
Vasant kundj, Phase-II,
New Delhi-70, India
Sub - Compline about mobile bill
Reff - My email letter Dt.22.04.2010
With reference to above my Email letter Dt.22.04.10 I send 4 (four) complain among only 1 (one) complain no.4 solved by company. Complain no. 1 to 3 is not solved yet to-day. I request once again to take necessary action as following matter:-
Detail of Mobile Card:
(1) 919974702467 - 39 Rs. Montly rent
(2) 919601281789 - 0 Rently schme
My Job has transferred from G.S.R.T.C. Divisional office Rajkot to Central Office, Vahavyavhar, G.S.R.T.C. Ahemedabad, Traffic Department since Dt. 03.07.2009.
Pending – Complaine :-
(1) My above both mobile card bills not received personally last 1-year, so I could not know about what is the bill amount acutely by your company.
(2) As above mention no.1 G.S.R.T.C. has not cut off regular bill amount from my salary
(3) As above mention no. 1 to 2 matter fortunately both card bills not received, my bill amount will be biggest in future. I am not able to effort this biggest amount as a responsible for your company for not provide regular actual bill me and my organization G.S.R.T.C. It is your duty to regular bill each & every customers.
(4) My above both mobile card bill much amount than actual used by me.
New – Complaine :-
(1) I request you Please send me as per below Performa, Jan-09 to Sep-10 My above both mobile Number Actual bill and bill amount received from my salary.
No. Month Airtel Acutal Bill Amount Bill Amount Receive form My Salay Account
1 Jan-09
2 ….
…
Sep-10
With above matter I request to take immediately proper action within 3-day and reply my email address until Otherwise I have to put above matter in to consumer form.
Yours faithfully
Samir s kacha
G.S.R.T.C. Centeral office,
Ahemedabad
COPY :- Genear managar, Consumer form, Pl. real above complaint, I wrote many time, but company has not provide me satisfied answer which I mension in application. so I please take necessary action for getting satisfied awnsar / action or company provied me feedbak
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