I mateen Ahmad, Mobile number 09897301140, want to lodge complaint against Customer Care, Yesterday (i.e. 10.05.2012) I have received a message from Airtel that thank you for choosing Air tel Gyan on your airtel mobile. you have been charged rs. 1 for 1 day. immediatelly at about 2:00 p.m. I call to customer care, airtel customer care representative keep me in hold for extracting data of my mobile number and after some time the line was disconnected from the customer care side. after 5 minutes I again dial to customer care again a representative comes on line and he informed me that there is no any service and no deduction is made but Rs. 1 is deducted from my mobile balance and question him that Rs. 1 is deducted from my balance for the service Gyan but he disconnect the line without answering my question and it is pointed out that during two calls with customer care the representative had not tell is name.
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