This is Sukesh Sharma and I ‘m one of the bagittoday customer.
Subject:- Complaint against sales executive named Ravi Shanker for cheating making false commitment. Order id no. 1017683887 and customer care complaint no. 799732
On 24th of may at 6:04 pm I got a call from one of bagittoday sales executive Ravi Shankar whose mb.no was 9654890191 on my mb.no 8894052079 and he said that Bagittoday is doing a brand promotion so company has shortlisted 22 peoples and I’m one of them . further he said that according to happy hours Scheme bagittoday is going to provide 32 inch LCD TV along with reboke traveling bag to you but in against of that you have to buy holiday package cost rupee 5998/- and he promised me that within 7 working days you will get 32 inch lcd TV, reboke bag and your holidays package.
Further He urged me to provide my bank card details. When I refuse to provide my card details he replied that this is the way company do transaction and he assured me that without my permission company will not withdraw any amount from my account and before bank transaction company will send sms to me on my registered mobile no which t I have to provide to bagittoday to complete the transaction. But he didn’t ask me for any verification code and directly made transaction without my permission and acknowledgment.
On 3rd of June I raise a complaint on bagittoday customer care against to Ravi Shankar as his mobile was coming off and if I call on other stated number he hang up my call after asking my name. My complaint number is 799732 .
When I approached to customer care of bagittoday they said company has not made any commitment regarding free LCD and reebok bag.
Sir with due respect I am requesting you take serious action against bagittoday and fraud person like Ravi Shankar so that they will not cheat any other innocent customer and help me to get either promised gifts to me or cancel my order and reimburse my money..
Regards
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