Travel port Travel agency, Kothamanagalam, Kerala
No refund after cancellation of ticket

Hi,

My name is Remya G Kartha. I booked a ticket to London Gatwick on 7th of April with the travel agent Travel Port, Kothamangalam.

However, because of some unforeseen circumstances, I had to cancel the ticket. It is more than a month since I cancelled the ticket but the travel agent has not given me the refund yet.

Name of the agent with whom I am dealing is Pradeep. I have called him many times and everytime I call him, he promises to make the payment next day. But he never does that and keep on postponing the payment. I would have called at least 7-8 times till now.

Address of the travel agent is given below.

G31 Travel Port, G 31, Revenue Tower, Kothamangalam, Kothamangalam, Kottayam, Kerala (North ) - 686691

Name and phone number is Pradeep, 99462 01178.

Could you please help me to sort out this issue?

Thanks and Regards,

Remya G Kartha.