I had booked an air ticket from mumbai to banglore on kingfisher airlines via makemytrip.com (MakeMyTrip Booking ID - NF251171979074), Due to some reason I cancelled my ticket (Cancellation Number - IN1012R0026689). Makemytrip prmised me that the amount will get refunded within 7 days. After 10 days I wrote a mail to them as the money was not refunded yet. I was given a Reference ID 101214-022604, but nothing was done after that.
The story is not ended yet, I sent many mails regarding the delay to the customer care, after few weeks a person named Amit sinha ([email protected]) called me on my mobile and promised me the refund by 5th jan'11. So I had to wait till then. days are passed but the story is as usual. Again I got a communication from the company regarding the refund, the told some nonsense stupid reasons for the delay. with which any common man will never satisfied. Still I'm waiting for the refund. Starnge thing I observed is these makemytrip guys have deducted 250 INR from the amount I paid and they are (supposed to! 1) giving back the remaining amount. In the mean time makemytrip earns interest over the amount for that period so at the end make my trip is making huge profit at the cost of customer.
My request and suggestion to all of you is please do not make any transaction with this fraud companey. They are here to cheat you. Do not believe in their bullshit promises. They are expert in building the castles in air.
To your information you can refer following links also
http://www.consumercourt.in/travel-agent/4422-makemytrip-com.html
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