I booked holiday stay vouchers an year back on phone and transfered the amount to their account worth Rs.5943. I received the booklet from their bangalore office of Premier Promotion towards the same. Since I did not wanted to avail the said vouchers, i asked for refund. First they said i had to contact the bangalore office for the same, but bangalore office never responded to my mails. Next i started writting to ITBC delhi. They started responding with a stereotype mails. None went into the mails content but dragged the issue for long. Failed to get any response I called them They started asking me to email me the cancellation receipt and what not. I am now fedup with all this. On call their no. 01140502424, no one bothers to reply back or take the complaint. nor forward the call to any senior person. India today has become bad to worse.
I even cancelled my subscription to Readers digest due to this whole problem in ITBC.
Vinay Sastry
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