I have tried to book my train reservation from New Delhi to Goa from May 5th to May 11th on the makemytrip through internet. When I was completed with the process, the message flashed on the screen that the reservation had failed due to technical snag at their end. When I checked my account a sum of Rs 11838 was already deducted from my account.
I called up their helpline, for which I was informed that my funds would be returned within two business day and I was suggested to try again. As reservation was available, I did the mistake of reserving the tickets but then again it failed and another amount of RS 11838 deducted from my account.
I am worried about the refund of the money and at the same time my travel plans stands shattered as all reservations in most of the trains stand closed. I have sent emails at their service address but for the last three days there isn't any response.
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