MakeMyTrip
Refund not done / around 2 months / NO valid reason provided till date

MakeMyTrip Booking ID: FLT000014511300

Cancellation Confirmation [Incident: 100331-003297]

Approximate Refund Amount Rs. 6, 465

Approximate Refund Amount (In words) SIX THOUSAND FOUR HUNDRED SIXTY FIVE ONLY (INR)

Though Cancellation done on Feb 19 I have not received any refund till date. Also I called customer care at least 10 time however they are not able to give any concrete answer. They always gives different reasons and they have permanent reason that they have escalated to concern department and things would be done in 72 hours. That 72 H has not come in last 2 months.

Also the web site is not giving the correct status about refund and saying that amount would be refunded till 26 March

Let me know what could be further action which can be taken on the same