Ticket were booked in www.makemytrip.com on 30-03 against booking ID: NF2203217446087, booked amount 13263/-. The ticket were cancelled on 31-03, cancellation fee - refund amount Rs 11263/-.
Makemy trip refunded only Rs 4813/- out of Rs11263/-. for remaining amount, they said refund was done on same date and need to be checked in bank.
I called make my trip more than 5 times but everytime makemytrip customer care executive gives same reply " your problem is important to us and it will be settled in next 72 hrs. Every 72 hours has counted me to more than one month, when asked to put to some senior, they started rotating amoung themselves. After 5 calls, I was asked to submit bank statement of 3 month, when submitted, I received email asking for bank details which was provided to them. After 3 to 4 days when asked about refund status, customercare executive started saying bank statement is not readable and ask them to give in soft copy 'pdf format file'.
Makemy trip is a fraud company which I came to know only after facing it. On many website there are complaint against make my trip and their customer care executive hold you for more than 45 mins to 1 hour when enquiry with them.
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