Makemytrip had a package to Singapore and Malaysia for 6 nights and 7 days. Despite payment of entire trip amount for 9 members in advance, they never provided us with the tickets till the last moment. Upon receiving the ticket we realised that the return was booked for early morning flight on the last day, instead of post noon.
So basically the package should have mentioned 6 nights and 6 days instead of 6 nights and 7 days. Further they were completly thick-skinned when we requested them to provide what was promised in the itinerary.
Such big cheats!!! The poor consumer is helpless and is left with little options.
They also demanded that they would withold the cancellation charges as per their policy, if we decide to not go ahead with the trip.
When we threatened to go to the consumer complaints forum- they seemed they cudnt care less.
BEWARE OF SUCH SERVICE PROVIDERS.
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