I had tried to make a booking from MakeMyTrip on 18th July and the booking got failed for some reason.
They say they made a refund of amount Rs 5304 on 26th July and since than I have called up more than 10 times to check and they kept saying the refund will be in 21 days. It has being more than 21 days now and the refund is not made yet. Earlier they said it takes 5 days to get the amount reflected. And than started saying as 21 days.
I again called on 17th Aug 4.30pm to check on the refund with Rupali Gauchand and she mentioned MakeMyTrip will get back in 48 hours. Its being more than 48 Hours and now when I am calling again talking to Sandip Suri, they say it is 72 hours wait time. Everytime I am calling they have a new reason.
The refund is not done yet.
Over the last couple of days I talked to below representatives from MakeMyTrip.
20/8: Sandeep Suri (Sandeep. [email protected])
He mentioned that the amount for sure will get reflected on 24th Aug. Which is not done.
25/8: Tejinder. [email protected] :
Same story is repeated by each and every representative.
I see a lot of complaints are being made. please take necessary action
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