I booked my bus ticket in Makemytrip.com from Tuticorin to Chennai in PVT travels. I got the ticket confirmed. During the date of Journey, I was shocked to know that the seats which i booked through online were occupied by another guy. Perinba vilas travels, chennai guys allocate the seats to Agent in tuticorin without checking the status of Seats. Guys in Tuticorin Office was not answered properly, they ask us to go for Consumer Court if needed. After a long follow-up with Chennai office, they agree that the seats are booked through makemytrip. They promised me to provide the alternative seats, but on that day there was only one seat available. Finally after a long struggle they agree to refund the amount. It was extremely bad experience. I request you guys not to book any ticket in PVT travels online. Perinba vilas travels is allocating the seats with out checking the Online Booking status.
Just shared my experience with you, don’t get into such critical situation.