This is the one of the worst service provider whom you get stuck for long time. We had off and on problems with Dish Tv on signal not found. Now after we moved, we ask for Dish TV service person to come in. They claimed to be in within 24 hours. They sent service person form their agent called Service World, in Chennai. This guy comes in without proper tools, couldn't figure out anything and he wanted my electrician to be there. I called the electrician. The Dish Tv person said he will come at 3Pm while the electrician is here and then Dish TV guy never showed up. I called next day and same routine answer. "Sorry, Technical Problem, We logged complaint again, within 24 hours it will be solved".
I got fed up after my third call. Then finally the in-charged of Service World called me. I complaint that your person said he will be back at 3PM, my electrician waited for 45min, but your person never showed up. And this "In Charge" guy of Service World, VERY COOLLY said that, "yes sir he Lied because he had to leave to service other customer". I didn't know whether to laugh or yell at his comment. Dish Tv has hired bunch of brokers who are careless of customer service and service of Dish TV itself is very poor. I think they need to stop paying huge advertising money to Sharukh Khan and spend that money to improve their services. I can't wait for my subscription to expire so, I can change it. Before I make any same mistake, let me know if you can recommend any other service provider... How is Tata Sky?
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