I purchased a dishtv connection on 19 feb along with a samsung tv, and I have been told that installation is not possible on my premises. I spoke to the dish tv call centre asking that the hardware (worth Rs3190) be delivered in exchange for my dishtv voucher.
However, the technician and the mumbai office have refused to provide the hardware in exchange for the voucher even though the voucher clearly states that 'Upon presentation of the PIN number of the voucher, Dish TV HD Hardware (including STB, VC, dish antenna, LNB, 12 mtr wire) shall be provided'.
I have been trying to get this resolved over the last 1 week and I have spoke to the call centre multiple times, but this is still unresolved.
regards,
Diviya Nagarajan
0 comments