Dear Sir,
I am in an unfortunate position to share my woes about DISH TV, who have put me through a huge ordeal for the past fortnight or more. I recently happened to buy a SAMSUNG TV and receive a DISH TV connection along with it and all my attempts to get it activated has just gone waste. Their distributor SHIVA ENTERPRISES, Bangalore promptly came to my house, installed the hardware and taken a sum of Rs. 750 /- from me for the same as early as 6th April. Since then I have been following up in vain to get this connection activated. I have called with reference to the same complaint number 57214697, day after day, at least 5-10 times now, each time having to hear the same response that "Our technical team will contact you and resolve this in the next 24 hours". I have forwarded all my documents that were asked for on 13th April and I'm forwarding you the same as well.
Unfortunately, my patience has run out and I'm seeking your help now to get this resolved. I am contemplating taking legal action on DISH TV if this does not get resolved as this clearly amounts to cheating as well as denial of service. Please let me know the procedure to do the same as I am determined to fight this out. For your reference, my VC number is 02084902547 and my complaint number is 57214697.
Vignesh
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