I purchased a new HD dish TV connection on June 26. A set top box was delivered to me. As per dish TV, they were supposed to install the rest of equipment with in 24 hours of delivery of STB - set top box. But it is not not installed. I have called them multiple times. Every time I am told to wait for another 24 hours. Being too much frustrated, I asked them to refund my money and even that is not happening.
I want this to be installed but I am feeling helpless as I am not sure whom to approach.
I received STB from Balaji Sanchar Group, H-14, 2nd floor, Main market kingsway camp, Hudson Lane delhi - 09. Receipt No. 5554. Amount - 1765.
Please help getting it installed as soon possible and also I want Dish TV to pay for too much wait and frustration. Their commitment was to install it within 24 hours of STB delivery.
Thanks
Sunil Kumar
9810041254
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