Sir,
I am a dish tv customer with vc no. 01504337162. Currently I am using south Silver Pack Sports Fiesta alacarte pack. Yesterday I contacted customer care and requested to cancel Sports Fiesta alacarte pack. Within 4 hours got the reply from them..
Thank you for writing to dishtv.
We would like to inform you that Sports Fiesta alacarte pack is running under the lock in policy of 90 days of activation that's why your request can not be processed.
Regret the inconvenience caused and apologise for the problem faced by you.
I was using this alacarte pack from last one month and during activation I clearly mentioned cc to activate it for one month. Also in ads they display charges for this service in monthly basis. So its monthly plan and how can they lock in for 90 days?
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