Ortel digital stb connection
Unattended since 20 days

Dear Sir,

Connection applied for - Digital STB connection - Platinum pack

Amnt paid - INR 300

Money receipt no - 53519

Applied on - 15.09.2010

A representative from Ortel comm had visited us on 15th sept and took the mentioned amnt. He confirmed to us that we would be getting the connection before 12 in the afternoon next day i.e.16.09.2010.

Today is 06.10.2010 and i am yet to receive the connection. I have contacted the customer care 5 times in the last twenty days and everytime i had been assured that action would be taken and the connection would be provided in a day. On every call to the customer care centre i have been given false hopes and wrong information.

I am fed up with this kind of pathetic service.