I have been using Airtel Dish Tv from last 3 years. It has been a really painful experience. The support by the Customer care is of no use, they never have a solution & the best part is whenever a customer calls Airtel Systems are on updation. The Remote which is a universal remote is a good thing but the usage is really bad of the remote, the buttons are so hard its better to use two remote with this kind of remote. The other connection we use is Tata Sky from last 4 years or more which is a far better Service provider than Airtel. One new problem has come up now that the Dish Tv is getting restarted after every 2 mins & the picture on TV get hung.
Suggestion - Please provide user better quality devices as people trust Airtel .its really unfurtunate to say i would not suggest any one to buy a Airtel Dish Tv in future wih this kind of service
I was given a resolution date of 15th July which is today but no one has reached till now.
The customer care has nor extended the date of resolution to 16th July.
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