I am a member of India Today Book Club and admit that I had received one or two good deals from them. This in turn made me believe them when I got an offer for an HTC Touch2 phone over my mobile. I asked the rep whether it was a 3G enabled phone. After confirming with his senior he replied in the affirmative.
Still, I sent a mail to HTC for confirmation and they sent me a reply in negative. I informed the tele caller about the same when he called on the next occasion. I also sent a mail to India Today Book Club affirming my request not to execute the order if it was not 3G enabled.
I received the phone last week. To my horror, it did not have a Touch2 set and was instead having an HTC P3470 inside the box! Phones do not get past the IVRS of India Today Book Club. Fax is either busy or no reply and mails are not answered at all!
I really wonder what has gone wrong with such a reputed organisation like the Living Media Group. It is very frustrating and depressing when such reputed names too act in such strange manner.
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