Barclay Credit Card
Late Payment fee not reversed

Hello Sir,

This is joy sarkar, using Barclays credit card. These people have promised me in the month of October'09 to reverse the late payment fee for 2 months, also they have asked me to send the screen shot once the payment is done, but till today the late payment fee is not reversed.

I have sent four mails to them but no reply for the same.

I recieve calls, where they ask me the reason to send mails and they say they will get back to me.

I don't know if they know what they are saying.

My bills are raising every month, and I have clearly mentioned in the mail that I won't be responsible if they charge anything to my credit card. Also i will make the payment once the issue is resolved.

I don't know how to take it further,

Kindly help.

Joy Sarkar

9886018781