I used to receive calls from a person claiming to be from a firm named dining plus from Jan. He/She had all the firm details about my self, given at the time of filling the credit card application. And she/he also added that the scheme is given to as you are using the ICICI credit card since last 6 yrs and as a valuable customer we have an offer of 7-8 products at the cost of Rs.5499. The calls were received from telephone numbers 911149368900, 911130977333, 911409580177 and series like this nos.
I refused to take this offer continuously but calls were received on 09/02 at around 12.30 am and 2.30 pm they again called me and asking to just give the expiry date and nothing else, and also added that I have to make the payment in 12 months and only after the detailed papers of the offer from dinning plus received at my address. Ie-15 days from the date of transaction. I gave the expiry date and they are through with it.
Despite of my continues refusal I was intimated that they already verified the details and processing the transaction and I can cancel the transaction if the written offer documents were not as the same as told over the phone.
They DID the transaction on 10/02 and the same day I received a call from an ICICI official at 13: 45 pm on 10/02 asking for confirmation of transaction of rs 5499/- In favour of dining plus. I requested the official to consider this transaction as fraudulent. The official confirmed that payment against this transaction is being detained & advised me to get the card blocked.
This is the prone challenge to high tech / Advance banking.
I will also write this complain to banking ombudsman, ICICI nodal officers, dinning plus team (if any-exist) and want to lodge the f.I.R.
Hope I will be reverted by the satisfactory actions taken on this matter and customer's safety have the upper hand against the frauds.
Merchant name: dining plus
transaction amount: rs 5499
Please do needful for me
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