Dated: 20th January
To,
The Manager,
ICICI Lomard G.I.C.,
BaraKhamba Road,
New Delhi
Sub-Un Known Policy issued through (Credit - Card) December.
Dear Sir
1. I have been informed on phone after a long time that an amount is pending towards you.
2. In this matter of unknown policy automatically issued on Credit - Card without our knowledge. No Papers, No Policy No. and no Correspondence have been issued till date against Policy. In this regard we have discussed through with customer care, letters and on telephones since January for cancellation of unknown policy and reverse this amount. This work (cancellation) has not been done till date.
3. In this matter your Hyderabad office given the name of Miss Kavita Mobile No—9910016350 to discuss the matter she gave the name of Sanchita Mobile No- 9560908683 who will solve your problem. She discussed the matter that understood the mater and discussed the matter with department Manager. After discussed she informed on phone that your matter i.e. policy and the amount has been cancelled and reverse the amount by the department officials, made nil.
4. After la long time, again we have received phone intimating for pending amount, I discussed that case has been closed by your department through Miss Sanchita.
5. Now I again discussed with Sanchita who advised that I have already got your matter closed through dept. Manager. Now you contact the dept. why the matter is not closed when it was already closed. The reasons are not clear why the individual is being troubled. I have left the job & it is better to discuss with office.
I request you to close my account and policy which was unknown for me and issue a no-objection certificate about NIL A/C and policy.
Thanking You,
Yours Sincerely,
(Mohit Gupta)
House No: 37,
Pocket: A-2,
Sector: 8,
Rohini, New Delhi-110085
Credit Card No: 447747827828800
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