On 18th of June I bought fuel of Rs 1000 from ANAND FILLING STATION, New Delhi using my ICICI credit card. But my credit card bill showed an amount of 1000 and another amount of 520 from the same petrol pump on the same day.
It seems that the petrol pump staff swiped my card twice, once for the right amount (Rs 1000) and other for a wrong amount (Rs. 520). I have signed the slip of Rs. 1000 and never signed for Rs 520. ICICI bank has sent me the slip of Rs 520, which shows my credit card details but the signatures are not mine.
Though the amount in not a big one but I am reluctant to pay the amount for which I have never been given the fuel.
I have launched a complaint for the same with the ICICI bank but all in vain. As per ICICI normal process they cancelled my credit card and reissued a new credit card to me. But today they have sent me an email showing their inability and asking me to pay this amount (Rs 520).
I need to register a complaint against the ICICI bank for their inability in resolving my case. Request your guidance in order to resolve the case.
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