Railways
NON REFUND OF DIFFERENCE FARE

DEAR SIR,

I BOOKED MY RAILWAY TICKET FOR MY MOTHER AS SR. CITIZEN FROM LTT TO SALEM JN. VIDE PNR NO. 850-9312771 UNDER TRAIN NO. 1013 FOR DATE OF JOURNEY ON 15.4.2008. I BOOKED WELL IN ADVANCE ON 4.3.2008 I.E. AFTER ANNOUNCE MENT OF RAILWAY BUDGET THEREBY MY MOTHER WAS ENTITLED FOR 50% REBATE INSTEAD OF

30 % REBATE. HOWEVER I APPORACHED THE CONCERNED AUTHORITY AFTER 1.4.2008 BUT BEFORE MY JOURNEY I WAS GIVEN A CLUMSY REPLY THAT I AM NOT ENTITLED FOR THE REFUND SINCE I HAVE BOOKED TICKET BEFORE 1.4.2008 . THE IMPLEMENTATION OF CONCESSION IS ONLY FOR THOSE BOOKED AFTER 1.4.2008 . I WOULD LIKE TO LODGE A COMPLIANT AND GET THE REFUND OF EXCESS FARE PAID TO RAILWAYS.