Inconsumercomplaints.com » Cars & Transport » Review / complaint: Indian Railways - Refund not received against Cancellation of E tickets | News #329009

Indian Railways
Refund not received against Cancellation of E tickets

Dear Customer,

We would like to inform you that your below enclosed email has been again forwarded to the concerned department. You will receive a reply in this regard as soon as possible, please cooperate with us.

Thanks & Regards

Neema Khatri

Executive, Customer Care

[email protected]

Ph: 011-39340000

www.irctc.co.in

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Subject: Re: Fw: [IRCTC #156610] Fw: [Fwd: Fw: Refund Pending against TDR /Cancellation of Tickets]

From: [email protected]

Date: 01-17 18:27:44 05:30

To: [email protected]

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Dear Sir / Madam,

The following refunds are now pending for more than 120 days. Please arrange expedite the process and refund at the earliest.

Regards,

(B.L.Pujara)

Mob. No.09931178116

&-- Forwarded by b l pujara/ME/JSR/TCE on 01/17 06:26 PM &-- [email protected]

01/13 11:43 AM

To

[email protected]

cc

Subject

Re: Fw: [IRCTC #156610] Fw: [Fwd: Fw: Refund Pending against TDR /Cancellation of Tickets]

Dear Customer,

We would like to inform you that your below enclosed email has been forwarded to the concerned department. You will receive a reply in this regard shortly.

Thanks & Regards

Monica Jaiswal

Executive, Customer Care

[email protected]

Ph: 011-39340000

www.irctc.co.in

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Subject: Re: Fw: [IRCTC #156610] Fw: [Fwd: Fw: Refund Pending against TDR /Cancellation of Tickets]

From: [email protected]

Date: 01-10 12:26:46 05:30

To: [email protected]

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Dear Sir,

Refund against above transaction for cancellation of two tickets is still pending. The details are as follow;

Transaction Details

Transaction Details

PNR Number: 8260044262 Ticket Type: eticket Transaction ID: 0387290152

Booked On: 5-9 Class: 3A Internet Service Charge: Rs 20.00

Date Of Journey: 11/9 Railway Zone: SER Bank: CITI

Total: Rs 1782.00 Train No: 12101 Ticket Charge: Rs 1762.00

From Station: NAGPUR (NGP) Quota: General To Station: TATANAGAR JN (TATA)

IRCTC Zone: CCM/Refund/SER 14, Strand Road, kolkatta-700001

Ticket Details

S# Name Age Sex Coach Seat Res-Status

1 B L Pujara 59 Male B2 0046/ UB Booked

2 Rekha Pujara 52 Female B2 0048/ SU Booked

TDR Details

Reason For TDR: Train Cancelled. TDR Status: Forwarded To Railway Reference No: ekt2011091303258718

TDR Zone: SER TDR Filing Date: 13-Sep

Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

Transaction Details

PNR Number: 8415890084 Ticket Type: eticket Transaction ID: 0387255970

Booked On: 5-9 Class: SL Internet Service Charge: Rs 10.00

Date Of Journey: 11/9 Railway Zone: SER Bank: CITI

Total: Rs 676.00 Train No: 12809 Ticket Charge: Rs 666.00

From Station: NAGPUR (NGP) Quota: General To Station: TATANAGAR JN (TATA)

IRCTC Zone: CCM/Refund/SER 14, Strand Road, kolkatta-700001

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Ticket Details

S# Name Age Sex Coach Seat Res-Status

1 B L Pujara 59 Male S1 0023/ SL Booked

2 Rekha Pujara 52 Male S1 0024/ SU Booked

TDR Details

Reason For TDR: Train Late More Than Three Hou

rs and Passenger Not Travelled

. TDR Status: Forwarded To Railway Reference No: ekt2011091103246816

TDR Zone: SER TDR Filing Date: 11-Sep

Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00


Company: Indian Railways

Country: India   State: Jharkhand   City: East Singhbhum

Category: Cars & Transport

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