Inconsumercomplaints.com » Cars & Transport » Review / complaint: Kingfisher - Refund of Booking | News #361769

Kingfisher
Refund of Booking

Hi

I had booked tickets on Kingfisher airline from Mumbai - Mangalore and return on 16/10 for flights on 24/01 and 28/01. I had given my dads contact details as my parents were the one travelling. On 10/12 my father got a call from kingfisher where they told him that the flight to mangalore has been cancelled and instead he would have to fly via bangalore and the flight would take of at 9:30 Am and reach at 1:15 Pm to which he agreed. But when I saw the revised confirmations it showed the to flight from Mumbai - Bangalore - Mangalore Started at 9:15 Am and reaches mangalore at 4:50 Pm when I approached Kingfisher for a cancellation they are now saying that they would charge me for the cancellation. When I refused the charges I am being bounced around their call cneter with the Web Check in call center (1860 -266-9000) asking me to call the pune call center - 020-27293030 I found i have again been connected to the bangalore call center.

And it is a merry go around with i being redirecetd and being kept on hol without any solutions for periods up to 25 Mins.


Company: Kingfisher

Country: India   State: Maharashtra   City: Mumbai Suburban

Category: Cars & Transport

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