Makemytrip festival offer
Didn't receive the festival pack

Hi,

I made a payment of Rs.7719 on 20th November for the MMT festival offer (where it had MMT's yearly membership Domestic flight and hotel dicount vouchers International hotel and flight discount offer Free watch).

It has been more than 4 months and I have still not received this kit. I have made numerous calls to your call center and have also written couple of mails to the customer support cell but all has gone in vain.

I am very irritated with the irresponsible behaviour of MMT. I have incurred interest on my credit card also because of this and have not received any product.

I would like this to be addressed ASAP. Let me know if there is any travel ombudsman where i can write and ask them to take action against this.

Regards,

Abhishek Gaurav