Air India
REFUND OF TICKET

Sir,

We had booked flight ticket vide indian airlines for Chennai to Ahemedabad for 5-5-11 and return on 11-5-11.These flights were cancelled by them owing to strike by pilots. I had called their call centre and the person promised on 4-5-11 that all money will be tranferred without any charges to my citi bank credit card through which i had booked ticket. So far even after 2 months they have not transferred and refunded the money.

On approaching our citi bank they told no amount has come from Air India.

I have called their call centre 4-5 times they say it has been sent and they can not give details when it was sent.

This an an absolute case of deficency in service.

.

OUR TICKET NUMBERS ARE 098-2100501869

098-2100501870

thanks

Digpal Asha Jain

9841028583