I booked my flight ticket from Bangalore to chennai in Kingfisher Airlines through Ezeego. Everytime when we book a ticket, it sends a sms or mail but never once on cancellation. My flight got cancelled due to operational issues hence i received a call from Kingfisher Airlines if i wish to cancel the ticket with full refund. Since i had to travel early, i cancelled it and booked another ticket through ezeego again. Kingfisher Airlines suggested me to talk to the ezeego team regarding my refund. Almost a week, i dropped in mails - No response. Called them several times, they always divert it to voice mail. They have an option of emergency assist through sms which charges Rs. 3, i sent that 5 times and nt once they have called me back. I am highly disappointed with the service i have received from a company whose service i have been using for the last 4 years.
Below are my flight details.
Name: Muthukumaran Sermadurai
Ezeego reference number: EZR-226947/A
Airline PNR: FTRSEP
Ticket Number : 0905152937170
Flight: IT - 2461
22nd May
6:05 Am scheduled Departure
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