I picked up a BATA shoe on sale at Chennai Near T Nagar when I was travelling to Chennai. On return to Bangalore, I realised that it was defective and went to return it at R.T.Nagar branch. I was told to come back after a few days as the manager was on leave.
Next time I was told to go to Shivaji nagar outlet and exchange it.
Why should the customer run from pillar to post when BATA is the culprit.
I have not even used the shoe ones. I have the bills as well. I just want to caution everyone that BATA is just become a discount brand, not a quality brand that it once stood for.
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