To,
Mr. Raj Agnihotri (National Service Manager)
BENQ (INDIA)
Sub:- Replacement of Faulty TFT (Liquid Depressed Case)
Respected Sir
With reference to my complaint no. R110700031 few days back, I am highly oblidged
that you yourself did all the efforts & the service engineer repaired the faulty TFT by
replacing some parts (panel or some other name).
But all my satisfaction lasted for not more than 40-45 days as the same TFT started
giving some blinking & ON OFF problem. My new complaint no is R110804840.
Service engineer (Mr. Jeevan) came at my residence once again & replaced all the
switches of the TFT. But even after repairing the TFT, I am facing same black spots on
the screen (Liquid Depressed Case as per the service engineer).
I think that there is some manufacturing Fault in that particular piece which is giving
problem many a times otherwise rest four TFTs are working fine which were purchased
by our family members in the same month.
Some Details about the TFT are as follows
Purchased From
M/s LAKSH COMPUTERS
Date Of Purchase
25th September
Model
ET0025-TA
S.No.
ETK7A04548019
Kindly look into the matter & Replace complete TFT.
Thanking you,
Yours Truly,
Prashant
D- 242, 3rd Floor, TAGORE GARDEN Ext.
NEW DELHI- 110027.
PHONE No. 9213741171, 9599810714.
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