Sir,
I have a sony vaio laptop (e series) model number vpceb16fg bearing serial number 7000380. It is covered under extended warranty (serial -110913) valid till 12th march. I went to the service center of kolkata (galaxy at golpark, kolkata) because of the problem that whenever i am opening the flap i am having a sound from the bottom assembly. They told that the bottom assembly, where the screw is attached to the hinge is broken. Sir if this is due to manhandling then why is it so that the upper assembly where the same hinge is connected is not broken.
sir plz help me to rectify this problem quickly because i am a engineering student (cse), else it will create an irreparable damage to my career and last but not the least why should
i pay for the defect in workman ship in your model, which is surely a case here. (the service center partly also accepts that its defective workman ship but they got no authority to provide that in warranty)
sir plz do the things needful so that my vaio gets repaired under warraty
dated 28/8 at 1:50 hours (gmt 5hrs30min)
contact number 918013354314, 917278168807, 919830211596
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