Sony VAIO
For replacement of sony viao

I purchased a sony viao laptop { whose model no: VPCEH38FN/W IN5 }

ON 2/07 from

"VALUE PLUS RETAIL PVT. LTD 7/190 NAGESHWER TOWER, SWAROOP NAGAR,

KANPUR.

I have problem in touch pad i submitted laptop on 9/07 to

S S SERVICE (SONY AUTHORISED SERVICE CENTRE)

96/2 STAR PRESS BUILDING,

CUNNIGANJ CROSSING CO.GANJ KANPUR UTTER PRADESH-208001

centre they are saying that your laptop will replace within 1 week but there is no

response from service centre

they are always saying that your laptop will replace in two days but after 15 days they don't dive any confirmation of laptop

so please take strict action on them solve my problem

ANUJ RAHI