I had bought Kurl On Ultra mattresses from an authorised dealer in Ghaziabad. They got sagged in 3 months, however the company took the complaint only after 5 months and took another one month for inspection.
I have got the authorisation letter for replacement but it has been about one month and still the dealer is making one excuse or the other for replacing them. I am highly disappointed with type of shoddy customer service.
0 comments