RESPECTED SIR, I MYSELF MR MAHESH M DANGIYA, MY VODAFONE MOBILE NO IS 9820734024, WHICH IS IN BMC CORP 199 PLAN, WITH VODAFONE LIVE UNLIMITED 99, NET PLAN WHICH IS UNNECESARILY RESTRICTING FOR OUT GOING CAALS .I AM RESIDING AT 4/9, BMC BLDG, MITHA NGR, MUN SCL RD, NR WARD OFF, GOREGAON WEST MUM 90. AS PER MY DOCUMENT .THIS IS MY COMPLAIN TO VODAFONE MOBILE SERVICE, THAT I GOT A JANUARY BILL, WHICH IS VERY MUCH ACCESS AMOUNT BILL, ITS 15282.55 INR. WHICH IS VERY MUCH HIGH AMOUNT ACCORDING TO MY USAGES AS PER MY KNOWLEDGE. SIR, U CAN CHECK MY LAST 6 MONTHS BILL AMOUNT, BUT THESE TIME I GOT A YERY HIGH AMOUNT BILL, WHICH IS UNBARRABLE. SIR, I AM USING A I PHONE 4, FROM LAST 6 MONTHS, I DDNT GET THESE MUCH AMOUNT BEFORE .WHEN I TALKED TO MY NEAREST VODAFONE GALLERY ABOUT THESE BILL THEY SAID THAT THIS IS YOUR I PHONE DOWNLOADING CHARGES, AND THEY DONT KNOW WHAT EXACTLY I DOWNLOAD OR SURFING, ACTUALLY I HAVE A MTNL, [UNLIMITED DOWNLOADING PLAN ] INTERNET CONNETION AT MY HOME ALSO, AND I DOWNLOAD WHATEVER I WANT TO DOWNLOAD, AND SO THAT I DONT NEED TO DOWNLOAD ANYTHING WITH MY IPHONE.SO I DONT UNDERSTAND THAT FOR WHAT I HV TO PAY? AND ONE IMPORTANT THING IS THAT THIS IS MY VERY OLD MORE THEN 10 YERAS MBL NO.SO I DONT WANT TO LOOSE MY MBL NO AND UR SERVICE, SO PLESE CHECK IT PROPERLY AGAIN AND SEND ME MY PROPER BILL AMOUNT WHICH I CAN PAY AND I SHOUD PAY.WHY I PAY FOR WHICH I DDNT USE ITS NOT GOOD, BECAUSE I AM YOUR VERY SENIOR AND OLD CUSTOMER, U PEOPLE SHOUD CHECK PROPERLY B4 SENDING THE BILL, THAT THIS IS NOT A RIGHT BILL.AMOUNT. ONE ANOTHER IMPORTANT THING IS THAT IF SUPPOSE MY VODAFONE LIVE IS NOT SUPPORTING TO THE I PHONE, VODAFONE SHOUD DO ALERT ME OR SHOULD SEND ME A MESSAGE THAT THESE SERVICE IS NOT SUPPORTING TO UR HANDSET, THEN I COULD CHANGE MY PLAN OR WHATEVER, BUT WITHOUT ANY PRIOR MOTICE OR ANY KIND OF ALERT MESSAGING, HOW U CAN MAKE CHARGES FOR THESE THING.THESE IS ABSOLUTELY WRONG, THIS MEANS U CHEAT PEOPLE HIDIND SUCH THINGS, HOW DO WE KNOW THAT WHICH PLANS SUPPORTS TO WHICH HAND SET, U PEOPLE KNOWS KNOW ABOUT THIS THINGS, WE PEOPLE DONT KNOW THIS TYPE OF HIDDEN STRATEGY OF YOURS TO MAKE PEOPLE FOOL AND MAKE MONEY, THIS IS NOT DONE. SO THIS IS MY HUMBLE REQUEST TO U, THAT PLEASE SEND ME A MY PROPER BILL FOR JAN 12, WHICH I CAN PAY AND ACTIVATE MY OUTGOING CALLS, IF U PEOPLE NOT THINKING ABOUT MY BILLS THEN U WILL LOOSE YOUR VALUABLE CUSTOMER, SO THINK ABOUT IT AND SEND ME A RIGHT BILL TO ME.I HOPE U WILL SURE TRY TO UNDERSTAND MY PROBLEMS WHICH VODAFONE GIVES TO ME FROM LAST SO MANY DAYS. AND I HOPE I WILL GOT REPLY VERY SOON FROM VODAFONE, THANKS, YOURS THANKING; MR MAHESH M DANGIYA.
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