I bought an IFB microwave oven that stopped functioning well within warranty. IFB did not respond till the end of warranty; every time we complained, only to have a number, and to realize later that their support desk closed the ticket without even attending the problem, with a comment that the problem was resolved!! I have never seen such a fake service support for any product from any company I have so far.
It is currently lying as a junk and I am currently using another one from a different company without problem. I suggest everyone, who see this, not to buy any product from IFB, as they have nearly fake post-sales support.
0 comments