Eureka Forbes
Water Purifier / purifying defect

To,

The Director,

Dear Sir/Mam,

We purchased a water filter from your company named "INFINITY" two months back, the problem we are facing is when the water is boiled a layer of white dust particle forms on the top & bottom of the vessel.

After informing your sales representatives they came and visited our place, what they say is this model cannot solve the issue. We have been asking for a replacement of the water purifier for a long for which there is no response from any one, they don't take call's nor give us a solution to this. We have small kids at home.

Please look into this problem.

Regards,

G.J Nai