Sir,
We were requested by the authorized service person in Chennai to take a two year AMC for service to be rendered once every three months. We paid for the contract last year and Eureka Forbes Service is not being rendered to our satisfaction.
No one has turned up for the last 6 months and despite follow up with their service centers and escalations to their supervisors and managers, nothing has happened for the last 10 days.
This is very frustrating and we are at our wits end to get the machine serviced since it is essential for our household and to ensure potable drinking water.
Request speedy action and solution to this.
regards
Vasan
Chennai
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