Dear Sir,
We have registered a complain with the Eureka Forbes centre on the 16th August for the I NOVA aqua gard and the request ID is 83393699. It was suppose to get serviced within 2 working days, according to the call centre people.
Its been 5 days but the job is unattended. There are people who keeps calling from the Eureka Forbes office saying there will be somebody. When we call the Borivali office they refuse to give the Managers contact details. I have 8 different nos given but their offices which are of no use.
This is not the first time I'm facing the 'SHITTY AFTER SALES SERVICES'. 3 years back I had a problem with my vaccum cleaner. 1 of the part was broken and they took 1 1/2 mths to replace it. This too happened after I called the Head office no which was directly available on their website. But this time they have changed the website and there is no contact details of their corporate office except of some SMILEY faces just to decorate the page.
Hope there is some action taken.
Warm regards
Barnali Nandan
[email protected]
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