Sir,
I had taken AMC for my Aquaguard (i-Nova Model 2003) for three years
on 28 May in Jammu and now I have moved to Thane. The contract
reciept no is 16558483 by sunrise enterprises, Jammu. The AMC is valid
in all major cities in India including Mumbai/Thane. I placed a
telephonic request for its servicing and filter replacement on 05 Aug
2010 vide request No
83333301 and given four times reminders but till date nobody has
turned up. Every time I am being told that the matter has been
escalated and somebody will definitely turn up but invain. I feel I am
being cheated on account of AMC. Its high time now.
I think if the services cannot be given within stipulated time then
the AMC amount paid Rs 3000/- on 28 Aug 09 may be refunded with
interest and damarage charges.
Yours faithfully
Wg Cdr Vikash Verma
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