I had purchased Aquaquard TOTAL SENSA SMP water purifier_EUREKA FORBES on 29-1. Warranty is applicable for 24 months. My problems are as follows:
1) Insects are found in water tank (in filtered water), Due to the improper designing of the water tank, insects get enough space to enter into the water tank). The water thus, becomes unsuitable for drinking.
2) This particular model is priced much higher (Rs. 17, 900), then the regular models of RO for the additional feature of UV treatment. And this function is not working since a long time due to the technicians fault.
3) Earlier the technicians used to come but soon they started ignoring our problems and there is
NO RESPONSE from their side.
4) Since, last eight months I've been regularly buying mineral water from the market as I have no other option.
I am extremely fed up of EUREKA FORBES, I have tried everything, phone calls, internet complains, requests... but all in vain. PLEASE HELP US
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