A faulty Fly DS500 mobile Sold at INDIA (kolkata-sodepur).
I bought Fly DS500 on 14th of february (Invoice no:2726) from the Mobilestore name Kanan's (prop: Goutam Deb) in HB Town Sodepur, the handset has several issues... I went to the store and service centre (Dunlop-kolkata) many times explain them the isssue. IMEI no-357644020301754. From purchase i cant use my mobile properly, it is staying long time in service centre than me.
DETAILS OF ISSUES WITH FLY DS500
1.Signal problem (The call gets disconnected)
2.hang&screen white and call disconnection during talking.
3.memory card not supported properly.
4.sometime memory card support but aftersometime it does not support.
5.speaker problem.
6.touchscreen problem.
7.prblem in data transfer with pc.
8.transferring problem of video file via bluetooth
My Job Sheet no-1. 2382 dated01/07/09
2. 2580 dated 07/08/09
3. 3136 dated 07/12/09
During my third job sheet they (SUKH SAGAR TELECOM SERVICES, DUNLOP-KOLKATA, Tag no-asp/sukh sagar/joramandir.phone no-033-32601220) told me that they will replace my handset if they will unable to repair within seven days.after seven day Icontact &they tell me my set is ready. But by going there i saw the problem remain same. Then (17/12/09) they give me the phone number of Pranath babu (fly chief engineer kolkata phone 9230042398).he tell me he will check the set in dunlop service centre on 21/12/09 &after the date they will replace my set with new one.but till date i am not getting any set.service centre tell me on24/12/09 that pranath babu cant come there&i contineously try to contact with him but he does not respond. And service centre now tell me different in different time. I am a lecturer of college. I face many problem for my mobile. And the students laugh at me for why i bought fly handset. I cant understand why they harras me.till date they does not replace my set.please take nessary step so that i can get replaced good set because problem of this set comming agin &again within few days.thanking you.
Regards
sisir rajak
Lecturer of microbiology
9434997602/9681031804
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