If this makes any diffrence to the company at all, which I doubt seriously...
I have had a microwave from the above mentioned company so called Kenstar, paid in full as they demanded no discount whatsoever, Used very sparingly to only make Maggie as I am a working professional with Accenture. I hardly even turn on the microwave as not home atleast for 4 days in a week and my house is equipped with a 3.5 KW stabilizer. My so called microwave oven which is now a waste of space in a bachelors kitchen stopped working 7 months after it was purchased, Even after repeated complaints have not recieved any assistance for the guarentee printed on the microwave which reads 3 years guarentee on Magnetron and my guarentee period has expired in SEPTEMBER 10. I would like to mention that this kind of service is day light robbery. Till date no one has called me or bothered to have atleast an inspection for the issue sorry I would like to call it a serious problem with after sales service. Had I purchased this in the UK I could have sued the company for good or even been responsible to close business in the geographical area. I guess that the rules in INDIA my homeland should be more stringent and compensation should be awarded for those who get cheated by such worthless businessmen who are not doing what they need to do ethically.
Dev Rao ([email protected])
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