Dear Sir/Madam,
I have purchase Kenstar Water Heater nn 05/12 and from past 7 months I am facing many problems and this has already been serviced more than thrice.
Now from past 4 days I have lodged a complaint with the company but till now even after dozens of reminders and 3 visits to the service center (S.V. Customer care) nothing has been done leave alone a call from their end.
What I have been told that the part is not available (according to the service center). I want to ask if they don't have the parts for services how and why are they manufacturing new products.
Below are the details:
Date of Purchase : 05/12
Shop Brough From: Mahaveer's, 3418-H, R.P. Road, sec;bad-3
Service No: 1307100299
Service Center Address: S.V. Customer Care, Plot no.31, Shp No. 9, Srinivas Reddy Complex, Tadbund X Road, Sec;bad - 9
Request your help in replacing this product with a newer one.
Thanks in advance.
Regards,
Brijesh
9618778185
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