LG
LG Fridge parts not available on time

Hello,

We were facing some problem with LG Fridge, and we called customer service executive to check the same, he told us that there are some problem with 1/2 LG Parts which should be replaced.

Complaint No - RNA110704069325 which was registered.

We have told that the parts will come from Pune to mumbai and it will take 3 days, till that time we cannot put on the fridge.

Now its almost 12 days and still there is no information about the fridge parts will be available, when we called them they informed it will take 3 more days, and the parts will come from delhi.

So the information provided by the customer service executive was incorrect.

The service is ridiculous, so much time they are spending just to replace 1/2 parts which is not acceptable.

Regards

Mrudula