We purchased a LG Microwave top of the line model back in and have had only problems from day one. At the time of the purchase only we became suspicious for it took the dealer over one and a half hours to arrange for the delivery, and looks like he gave us a defective piece.
From day one the bulb did not work in the microwave and there was no light inside the same while it was running, we did not realize the same for months till a guest pointed that out to us.
We put a complaint and it was fixed.
the quality of heating as compared to other low end versions from other brands is verse in our model and it either does not heat the food properly or takes too much time.
We have now compared our microwave with several models and have come to the conclusion that it was initially faulty as we could never make out the difference till we compared it with other models
Next in store was the noise that the microwave would generate will running. The amount of noise was so loud that my 8 month year daughter would start imitating the noise every time we switch on the microwave.
This time around also we did not realize that it is not normal and took it for granted and paid no attention for long.
Later on there months back when the sound became too much we complaint and had to shell out 1500 rupees for repair, only to find the sound still coming from the microwave.
The experience at the service center in Vishkahapatnam was not great enough for us to go back to them, they did not know what they were charging for and kept giving us a different bill amount for days.
I have now given up on LG products as I have had a very bad experience with host of LG products from Cellphone to Refrigerator and Microwave and would pursue this complaint further also.
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