Dear Jacob,
I would like to apologize for the inconvenience caused, for the purchase of Boss Mobile from Naaptol. We are working on to improve our service, so you would not face any inconvenience in future.
Also, if the product is repairable the vendor repairs it, or sends a new product as a replacement, which may take sometime including shipping as well.
After checking your Naaptol Account, I've found that your Boss mobile has been replaced and re-delivered to you on 28/04.
We would request you to write us on [email protected], [email protected]. Also, you can call us on 9223490900 for further assistance.
Regards,
Amey Thakoor.
Naaptol Customer Care.
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