Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Eureka Forbes / Aqua Guard - Product not deilvered | News #5381

Eureka Forbes / Aqua Guard
Product not deilvered

I see a similar complaint here and I was also cheated by the same person. His name is "Harinath V". This guy came to my new apartment and gave a speach on Aquaguard water purifier and mesaured the TDS in the borewell water. He had an expired identity card from Eureka Forbes. Though we asked why its expired, he said some vague reason. I decided to go with RO model with storage capacity which costs 14500/-. I gave a post-dated chequeForbes'(after 4 days, as he said product will be delivered the very next day) for 'Eureka for Rs 14500/-. The money was taken on the 5th day of order, 2 weeks passed, there was no trace of the product. Everytime i called this guy told 'today evening we will fix it, technician is on the way to your house, sorry-give me one day time, the peice we had was faulty' etc. After this i called the customer care, they confirmed they have got the money will install the product next day. After this again one week passed, there was no response. I called the customer care and I cancelled the product.

I too made a mistake of giving the money before they delivered the product. Now they say they need some more time to return the money. Now i am behind them for money. These people are real cheaters and real criminals. I hope someone should read all these customer complaint boards before comminting any mistakes like i made.

-Prasanth



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